Dear Client,

We have updated the ING Wholesale Banking Conditions (WBC). You can find the updated conditions at www.ingwb.com/wbc or in section Documents. This version [WBC version 5.0] contains some textual amendments and clarifications and changes based on regulatory requirements.

An important change is the incorporation of a fallback provision for the interest calculations in accordance with the European Benchmarks Regulation. We have further clarified the client’s obligations in relation to our regulatory requirements, clarified the data disclosure provision and the possibility for the client to use account information and payment initiation services provided by third parties in accordance with the Payment Services Directive.

The updated conditions will take effect from 1st September 2021.

The changes are applicable to you unless you terminate the applicable services in writing with effect prior to the abovementioned date of change. Such termination is free of charge.

If you have any questions regarding these updated conditions, please contact your account manager.

ING Bank N.V., pobočka zahraničnej banky

Dear Client,

we would like to inform you that as of 1 July 2021 new Tariff Brochure for Transaction Services becomes effective with changes related to incoming credit transfers fee and Credit balance fee. The document is available on the Bank's website in section Documents.

ING Bank N.V., pobočka zahraničnej banky

Dear Client,

InsideBusiness Payments CEE is continuously improving the quality of your online experience and works best with the latest browsers. As you might have read, Internet Explorer 11 is nearing end of life and also considered a less secure browser.

Because of this Internet Explorer 11 cannot be used for signing transactions after Mid April 2021. We advise you to switch to one of the following browsers that ING supports: Google Chrome, Microsoft Edge and Mozilla Firefox.

This way, you will be able to use signing with InsideBusiness Payments CEE, as well as enjoy securely all the modern features the Internet offers.

If you have questions, please feel free to consult InsideBusiness Channel Support.

Thank you for your collaboration.

ING Bank N.V., pobočka zahraničnej banky

Dear Client,

We would like to inform you that ING Bank N.V., pobočka zahraničnej banky changed its correspondent banks for outgoing and incoming payments in EUR and foreign currency. The list of current correspondent banks is available on the Bank´s website in section Documents – Other documents – Standard Settlement Instructions of ING Bank N.V., pobočka zahraničnej banky.

In case of questions please contact Client Services department, e-mail client.services@ing.sk.

ING Bank N.V., pobočka zahraničnej banky

Dear Client,

we would like to inform you that as from 1st of November 2019 ING Bank N.V., pobočka zahraničnej banky will extend the COT for payments in certain currencies.

Changes relates to international payments in CZK, AUD, JPY and CNY, COT for urgent payments in CZK were shifted to 12:00, for AUD, JPY and CNY were shifted to 15:00. Settlement day for CZK is D+0, for currencies AUD, JPY, CNY is Settlement day D+1.

COT for Standard payments in CZK, AUD, JPY and CNY is shifted to 17:00 with Settlement day D+2.

Other COTs remain unchanged.

In case of questions, please contact InsideBusiness Channel Support at InsideBusiness.Support@ing.com

ING Bank N.V., pobočka zahraničnej banky

ING’s Developer Portal has added three new application programming interfaces (APIs) where developers can test their solutions.

The APIs (Account Information Services, Payment Initiation Services and Confirmation of Available Funds) all relate to PSD2 with technical specifications and documents relating to these available on the Developer Portal.

Third parties wishing to use the APIs should be certified by a national central bank.

ING’s Developer Portal brings together producers and consumers of APIs and enables collaboration with partners to co-create the best user experience possible.

Dear client,

during the last 2 years there were several changes on InsideBusiness Payments CEE (IBP CEE) like change of the application name, implementation of Security 2.0, new IBP CEE layout or the way of login into the application. These changes were, inter alia, driven by a greater international standardization of the services provided by ING Bank.

The next step we are going to do in Slovakia starting December 12th 2016, is centralization of technical support of electronic banking channel IBP CEE. This support will be provided by processing center of ING located in Bratislava.

We would like to ask you to direct all your requests related to technical support of IBP CEE
(e.g. login issue, block of the PIN code, acceptance of the payment file, etc.) to new phone number +421 2 68 622 266, or to e-mail address InsideBusiness.Support@ing.com. Support of this team will be available on business days between 8:00-17:00 CET by trained ING employees in Slovak and English languages.

For requests related to implementation, e.g. add/cancel user, change of access rights, etc., please contact ING Bank N.V. Bratislava branch, phone number +421 2 59 346 555, e-mail address client.services@ing.sk or your Client Services Account Manager.

New URL for IBP CEE!

At the end of 2016, the URL https://start.ingonline.com will be decommissioned. As of now please use the main InsideBusiness URL insidebusiness.ingwb.com from where you can access IBP CEE. After clicking this link, please bookmark the new login URL and use that the next time you login.

If you are in doubt of the correctness of the internet address, please click on the lock shown next to the internet address, and confirm that https://insidebusiness.ingwb.com is owned by ING.

Thank you for your attention to this notification. We believe that the abovementioned changes will create more room for effectiveness and satisfaction in our cooperation.

Yours sincerely
ING Bank N.V., pobočka zahraničnej banky

Dear client,

let us inform you about next step in the international standardization and centralization process we are going to do in Slovakia. It's primary related to daily payment services (e.g. request for proof of payments, payment investigation and its status, request for payment cancellation, copy of account statements, FX Confirmations, etc.)

As from April 18^th 2017 we would like to ask you to direct all your requests related to above mentioned services to new phone number +421 2 68 622 266, or to e-mail address InsideBusiness.Support@ing.com. Support will be available during business days between 8:00-17:00 CET by trained ING employees in Slovak and English languages.

For requests related to implementation and changes related to current accounts, products set up related queries, signature rights, set up of FX confirmations etc., please contact ING Bank N.V. Bratislava branch, phone number +421 2 5934 6555, e-mail address client.services@ing.sk or your Client Services Account Manager.

Thank you for your attention to this notification. We believe that the abovementioned changes will create more room for effectiveness and satisfaction in our cooperation.

Yours sincerely

ING Bank N.V., pobočka zahraničnej banky